About the division West Metro Fire Rescue's Communications and Dispatch Center is the lifeblood of our agency. It's our first contact with the residents who call us for help. It's how we get our firefighters and paramedics to you as soon as possible, utilizing a sophisticated GPS system to determine the closest unit to respond to the emergency.
Calm voice Our dispatchers are highly trained and often provide step by step instructions for lifesaving techniques. They are the calm voices on the other end of the line that can sometimes make the difference between life and death.
Help us help you You can help us help you when there's an emergency, by signing up for CodeRED (reverse 911) and Smart911.
CodeRED gives you up to the minute information about what's going on in your neighborhood. Smart911 allows you to protect your family by providing key information for our dispatchers BEFORE you have emergency.